The panel is in backwards. Again.

StepKit turns the CAD, the old PDF and the warehouse video you already have into a guide your customer opens from the box. One step per screen, zoom and rotate, and an assistant that only knows what you approved.

See a guide

No app. The QR code opens it in the browser.

A half-assembled flat-pack desk on a living room floor with loose panels, dowels, an allen key and a phone lying beside it
A dim warehouse bench with desk panels, dowels, cam locks and brackets laid out in rows

Whatever you have is enough.

Drawn CAD assembly view of a crossbar meeting a side panelP04C12

The CAD

Geometry and part relationships. The most useful input and the one most brands have.

p. 7 / 19

The old manual

A 19-page PDF from 2023 that nobody has updated. Useful for sequence and part numbering.

08:00

A phone video

Someone in the warehouse building it in one take, badly lit. Often the only record of how it is actually done.

You do not need to prepare anything. The point is that this stuff is already sitting on a drive somewhere.

Halden Fold desk · 22 steps · about 35 minutes

Twenty-two steps, three questions.

From a CAD assembly, a 19-page PDF and an 8-minute video: 22 steps, 22 line illustrations, a 3D walkthrough and 3 flags.

Halden Fold draft guidev0.1 · 3 of 3 flags open · demo data

Step 7 of 22, flagged

Line drawing for step 7, view 1 of 4M6x40M6x50

Step 07

Fix the left bracket with two M6x40 screws. Use the shorter screw.

Parts

  • B05
  • M6x40 x2

Flag · step 7

Noticed: Two screw types are visually similar at the size shown in the original manual. M6x40 and M6x50.

Proposes: A side-by-side comparison with a printed ruler scale.

Three flags out of twenty-two. The third one it could not solve, and said so rather than drawing something plausible.

What the customer sees.

Halden FoldStep 14 / 22
Line drawing for step 14P07 cut-out

Fit the desktop to the frame with the cable cut-out at the back left.

P07 M6x50 x4

Customer · step 14

does the hole in the top go at the front or back?? mine doesnt line up

Halden guide assistant

The cable cut-out goes at the back left, nearest the wall. On step 14, turn desktop P07 so the cut-out sits over the rear crossbar P04, then the four M6x50 holes line up with the brackets.

Answered from Halden’s approved guide only. Nothing else.

No app, no account, no sign-in. The QR on the box opens it and it remembers where they were if they close it.

The boxes in the warehouse do not need reprinting.

The QR points at the guide, not at a version of it. Change a screw, swap a supplier, revise a panel, and you update the guide once. Every box already shipped, already on a shelf, already in someone’s hallway, points at the new one from the next time it is scanned.

A plain cardboard shipping carton with a small printed QR label on its side
  1. v1.014 Mar 2026First published
  2. v1.102 Jun 2026Orientation marker, step 14
  3. v1.219 Sep 2026Panel arrow, steps 13 and 14Current

Step 14 had a 40% rewind rate.

Every guide records where people pause, rewind, ask or give up. Average build time 38m, completion 94%.

Rewind rate by step

Halden Fold · 4,100 completed builds · demo data

Step 14

Rewind rate
40%
Average time
4m 12s
Median, other steps
1m 30s
Assistant questions
31
Drop-off
2%
Overall completion
94%

Most common questions at step 14

  1. 14“which way round does the top go”
  2. 9“is the hole meant to be at the front or back”
  3. 5“screws wont line up on the desktop”

  1. 01

    Fix one, the guide

    An orientation marker added.

    40% → 22%

  2. 02

    Fix two, the product

    A small arrow printed on the panel at the factory.

    22% → 4%

The first fix was instructions. The second was the product, and they only found it because the instructions were measuring.

A dim workshop desk with an open printed assembly manual, a pencil and a few screws under a desk lamp

A person signs every version.

  • 01Generated steps are drafts until someone at your company approves them.
  • 02The assistant answers from your approved guide and nothing else. It has no general knowledge of your products and will say it does not know.
  • 03Every published version is attributed to a named approver with a timestamp, and you can roll back.

Per product, per year.

Priced per product guide rather than per scan, because a guide that gets opened a lot is a guide that is working. The build, the illustrations, the 3D walkthrough, the assistant, the hosting and the analytics are all included, and so is every update you make.

Step 1440% rewind rate31 questions

Found in the data. Fixed on the panel.

Open one from the box.

Walk through the Halden Fold guide, including the two steps StepKit flagged and the one it refused to guess at.

See a guide